Privacy Policy

Courtesy translation. In case of any discrepancy, the Spanish version prevails.

Last updated: April 2026
(getcrowder.com)

1. Who we are

Crowder is the trade name of FULLARY S.A., a company incorporated in Uruguay that provides technology solutions for the entertainment industry. Crowder does not provide services to end consumers.

The data controller is FULLARY S.A., RUT 218621680015. Personal data will be processed in accordance with the Personal Data Protection Law No. 18.331 and its amendments and related provisions, as well as the corresponding regulatory decrees.

2. Who this policy applies to

This policy applies to visitors to the Site (getcrowder.com) and to customers of our services.

3. What information we collect

3.1. Website visitors

When you browse www.getcrowder.com, we automatically collect:

• IP address
• Device and browser type
• Pages visited and browsing time
• Cookies and similar technologies (see section 6)

3.2. Contact form

When you fill in the contact form, we collect:

• First and last name
• Email address
• Phone number
• Company or organization
• Country
• Message content

4. What we use this information for

We use the information collected for the following purposes:

• Answering questions and requests received through the contact form
• Providing the contracted service to our customers
• Managing access, reports and the operation of our product
• Processing invoicing and settlements for the use of the service
• Ensuring the security and stability of the system and preventing fraud
• Complying with applicable legal and tax obligations

5. Who we share data with

Personal data will not be disclosed to third parties, except to our communication service providers when necessary to carry out the purposes of the processing. With these providers, the CONTROLLER has signed the confidentiality and data processing agreements required by applicable privacy regulations.

If a competent authority requires it through the legally established procedure, we may disclose information in accordance with the law.

6. Cookies

We use cookies and similar technologies to run the site and to analyze its use. Essential cookies are needed for the site to work properly. Analytics cookies help us understand how the site is used; you can turn them off in your browser settings. By continuing to browse www.getcrowder.com, you accept the use of essential cookies.

7. How long we keep data

Personal data will be kept only for as long as necessary to fulfill the purpose of the processing. It may also be kept while legal obligations require its retention. When it is no longer necessary to keep it, it will be deleted using appropriate security measures that ensure its anonymization or complete destruction.

8. Your rights

You can exercise the following rights over your personal data:

• Access: Know what data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Ask us to delete your data when there is no legal obligation to keep it.
• Objection: Object to processing for certain purposes.

To exercise these rights, write to legal@getcrowder.com.

If you are an end buyer and your question concerns a specific purchase, please contact the ticketing company you bought from directly, as it is the controller of that data.

9. Security

In accordance with applicable personal data protection regulations, FULLARY S.A. complies with all legal and regulatory provisions and expressly with the principles described in article 10 of Law 18.331, which means data is processed lawfully, fairly and transparently in relation to the data subject, and is adequate, relevant and limited to what is necessary for the purposes of processing.

We apply technical and organizational measures to protect data: HTTPS/TLS encryption in transit and access control.

No system is infallible. In the event of a security breach that may affect your rights, we will notify the affected parties in accordance with applicable regulations.

10. Governing law

This policy is governed by the laws of the Oriental Republic of Uruguay. Any dispute regarding data processing will be subject to the jurisdiction of the courts of Montevideo.

11. Changes to this policy

We may update this policy to reflect changes in the service or in applicable regulations. Material changes will be announced on the website or by email. The current version will be available at getcrowder.com.

12. International data transfers

If an international data transfer is made to a country without an adequate level of protection under article 23 of Law 18.331, it will be carried out in accordance with URCDP Resolutions 63/023 and 70/023, or any that amend them.

The contract must provide for the application of Uruguayan data protection rules, the purpose of the transfer and the categories of data involved, the identification of the different parties, a description of the processing operations, security measures, confidentiality obligations, the competence of the URCDP and, in particular, the adoption of the contractual clauses referred to in resolution 41/021 of that body, among other relevant aspects. In such cases, we will carry out the corresponding Impact Assessment.

Contact for exercising your rights:
FULLARY SA | legal@getcrowder.com | Luis Alberto de Herrera 1183/202